1win App Terms & Conditions — Everything Explained Clearly in Bengali

You must be at least 18 years old to open an account on 1win app. You may be required to submit a National ID or passport for age verification. It is your own responsibility to ensure that online betting is legal in your country of residence.

• One person may hold a maximum of one You can manage your account.
• Providing accurate and complete information when creating an account is mandatory.
• 1win app reserves the right to close any account found to contain false information.
• The email address or mobile number provided at registration will need to be verified afterward.

It is entirely your responsibility to keep your account login credentials (username and password) confidential. Allowing anyone else to use your account is prohibited. If you suspect unauthorised access to your account, contact the 1win app support team immediately.

Large withdrawal requests cannot be processed until KYC verification is complete. Verification is done by submitting a government-issued ID, proof of address, and your bank or mobile payment details. Typically within 24–48 hours KYC verification is complete.

• Account details can be updated at any time — however, major changes may require re-verification.
• If multiple accounts are detected from the same device or IP address, all associated accounts may be suspended.

Once a bet is confirmed on 1win app, it generally cannot be changed or cancelled — unless the cash-out feature is active on the platform. The rules for each bet depend on the event and are clearly displayed on the bet slip.

• Minimum Bet Amount: Varies by market — typically starting from ৳50.
• Maximum bet limits are determined by your account level and the event in question.
• If a bet is accepted at incorrect odds due to a technical error, 1win app reserves the right to void that bet.
• Payments may be withheld if match-fixing or unusual betting patterns are detected.
• Odds in live betting can change in an instant; the odds displayed at the time you submit your bet are final.

1win app applies a separate settlement policy for cancelled or incomplete matches. In most cases, if the designated overs or minutes are not completed, the bet is voided and the stake is refunded.

1win app supports deposits via bKash, Nagad, and other approved payment methods. Minimum deposit amounts may vary by method. Deposits are generally free of charge.

• Completing KYC is mandatory before making a withdrawal.
• Withdrawals are typically processed within 1–48 hours of the request.
• Withdrawals must be made through the same payment method used for the deposit — no alternative methods are accepted.
• Large withdrawal amounts may require additional verification.
• The right to temporarily suspend payments in cases of suspicious transactions is reserved.

Withdrawals directly from your bonus balance are not permitted. To withdraw bonus funds, you must first meet the applicable wagering requirements — only then will the amount be converted to your real balance.

1win app offers a welcome bonus, cashback, free bets, and special promo deals. Each bonus comes with its own terms and conditions, which are clearly stated in the offer details.

• Each bonus offer is available to a member only Once can be used.
• Attempting to claim the same bonus across multiple accounts may result in account suspension.
• Wagering requirements must typically be met within 7–30 days — this varies depending on the offer.
• Bonus balance can be used to place bets, but cannot be withdrawn directly.
• Bonuses may not apply to certain games or betting markets.

1win app reserves the right to modify, suspend, or cancel any bonus offer at any time. For ongoing bonuses, advance notice will be provided wherever possible.

To maintain a fair and honest environment on the 1win app platform, certain behaviours are strictly prohibited. Violating these rules may result in permanent account closure and forfeiture of any deposited funds.

• The use of betting software, bots, or any automated systems is strictly prohibited.
• Bonus abuse — including claiming bonuses through multiple accounts — is strictly prohibited.
• Match-fixing or betting using insider information is illegal and strictly prohibited on the platform.
• Unauthorized access to another user's account or any attempt at hacking is strictly prohibited.
• Abusive or threatening behaviour toward the support team is strictly prohibited.

1win app reserves the right to temporarily suspend or permanently close any account. That said, this doesn't happen without reason — accounts are reviewed when there's a rule violation, suspicious activity, or a security concern.

• An email notice is sent before an account is closed — though in urgent cases, the account may be suspended immediately.
• Any valid balance (excluding bonuses) in a closed account is refunded after verification.
• To close your account, you must notify the support team in writing.

1win app is not liable for losses resulting from technical errors, internet disconnections, or third-party issues. However, if a loss is caused by a fault on the platform's own end, reasonable compensation will be provided.

• 1win app is not liable for any financial losses from betting — all wagering decisions are personal.
• 1win app is not directly liable for delays caused by third-party payment providers.
• The service may be temporarily unavailable during platform maintenance — advance notice will be provided.

1win app reserves the right to update these terms and conditions, in part or in full, at any time. Members will be notified of significant changes via email or an in-platform notice. Continued use of the platform after any changes constitutes acceptance of the revised terms.

These Terms & Conditions were last updated in January 2026. If you have any questions, please get in touch with the support team.